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Retreat terms & conditions

Holland Coaching Ltd trading as Stacy Holland Coaching.

These terms and conditions are to help me to ensure that you receive the best possible experience on our Retreat day together.


1. Travel Arrangements
All travel arrangements are your responsibility and at your own cost. Stacy Holland Coaching shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with. Transfers to/from the retreat are at your own cost. 

2. Your Health
(a) It is your responsibility to let the retreat organiser know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.

(b) It is also your responsibility to consult a doctor to check that you are sufficiently fit and healthy to undertake the classes and other physical activities that you may chose to do whilst on the retreat.

(c) Please advise of any mental or physical health conditions and dietary requirements. If you have health conditions and dietary requirements that may be affected by the activities offered on the retreat Stacy Holland Coaching reserves the right to advise you to desist.

(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside and other places where the land is uneven and shall not be responsible for any injuries caused by uneven terrain.

(e) Women who are pregnant should provide a letter from their GP specifying that they are able to engage in the activities provided. 

(f) Should you be showing any signs or symptoms of Covid-19 you are expected to undertake the necessary testing before attending the retreat.

(g) You are asked not to attend the retreat if you test positive for Covid-19. If this is the case Stacy Holland Coaching will offer you a full refund or the ability to move your booking to a future retreat

(h) Stacy Holland Coaching will follow government guidelines on lock-downs and restrictions. If government lockdowns mean you cannot travel to the retreat, or if government restrictions mean Stacy Holland Coaching cannot safely run the retreat, you will be offered a full refund or the ability to move your booking to a future retreat

3. Cancellation by you
(a) You may cancel your booking at any time, however no refunds are provided. You may gift your place to someone else after discussion with the retreat organiser. 

(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.


4. Amendments by Stacy Holland Coaching
Occasionally, changes may have to be made (e.g. exercise teacher, workshop agenda, any other teachers, class times or any other arrangements), which Stacy Holland Coaching reserve the right to do at any time, however will aim to amend it to something of a similar or better standard. If a significant change becomes necessary, you will be informed you as soon as reasonably possible if there is time before your departure.

5. Cancellation by Stacy Holland Coaching
Stacy Holland Coaching reserves the right in any circumstances to cancel a retreat and should this be the case, will offer a full refund to attendees.

6. Liability to you
(a) Stacy Holland Coaching accepts responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) Stacy Holland Coaching does not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) Stacy Holland Coaching is not liable for any injuries you may incur. The exercise classes and all activities, workshops and anything else is undertaken at your own risk. Stacy Holland Coaching is not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat.

7. No Liability for possessions
It is your responsibility to ensure that your possessions are kept safe at all times. Stacy Holland Coaching is not liable for loss of, damage to, or theft of any of your personal property. 

8. Complaints
If you have a problem during your retreat, please inform the organiser immediately in private and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation. 

9. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. 

10. Photography & Videography

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorise Stacy Holland Coaching. (the company) to use photographs and videos of me and or my property and authorize her and her assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing on internet websites), for any product or services, or other lawful uses as may be determined by Stacy Holland Coaching. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release. 

If it is agreed on the event/retreat page, you may receive free images and videos from Stacy Holland Coaching for your personal use and as memories of the event/retreat. 

If you do not want to be in any of the photos or videos you must inform Stacy Holland Coaching in advance.  

11. Extra Information

(a) I or my representative(s) agree to fully release and hold harmless Stacy Holland Coaching (the company and all members of staff) from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with Stacy Holland Coaching (the company and all members of staff).

(b) I agree that I shall not in any way conduct myself inappropriately

(d) I understand that the materials, workshops, sessions I attend and knowledge I gain cannot be appropriated. I am not allowed to copy, share, and/or distribute any of the materials or knowledge learned. I am not allowed to teach the materials to other professionals for free and/or for money. 

(e) I understand that I am free to withdraw from or reduce my participation in the activities, programs, and sessions at any time.

(f) I acknowledge and understand that I am using the facilities at the Retreat at my own risk. In consideration for being permitted to participate in services, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the services offered and/or my presence at the premises at which Stacy Holland Coaching retreats operate.

(g) This agreement is intended to constitute a complete release of any responsibility by releasees for personal injuries and/or property loss/damage sustained by me or anyone accompanying me, while attending the retreat, whether engaged in the offered services or not.

(h) I agree to indemnify and hold releasees harmless from any and all liability and damages incurred arising out of my conduct or activity (or the conduct or activities of those for whom I am responsible) while attending the retreat or participating in offered services.

(i) I understand that if I act in an inappropriate manner to anyone during the retreat, if I cause any inconveniences then I may be asked to leave the retreat and no compensation or refunds will be provided.

Before attending the retreat you must sign and complete the below form. 

With gratitude x

Retreat terms and conditions

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